What benefits do I get with my FREE membership?
You will also recieve all the latest information with our newsletter emailed to you each month including more free tutorials. Some of the videos are free to watch online at the moment and you only have to pay a monthly subscription to download the video files, lightroom presets, photoshop actions and pdfs. You can always upgrade your account at any stage.

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What format are the videos in?
All pureprintstraining.co.uk videos are in .mov .avi .flv format depending on use.

Do you add videos on a regular basis?
Yes. We add videos as they are produced. Click on "Latest Videos" to see the latest videos that we have posted. You will need to be a paid member to view all the videos.

Can I submit videos to sell?
Right now the only videos that we sell are the ones produced by Richard Barley and pureprintstraining.co.uk and it's partners. In the future we may consider this.

Do you offer refunds?
Once your purchase is made we can not offer a refund. The reason for this policy is because we offer full access to our entire digital collection of videos and files and, as such, there is no way for our products to be returned. On a rare occasion we will make exceptions on a case by case basis.

Are there any restrictions on my use of the pureprintstraining.co.uk videos that I download?
Yes. While pureprintstraining.co.uk offers great freedoms and a wide ranges of uses, we do not allow the redistribution of our videos, or allow the use of our videos within products that are mass distributed in any type of archive format.

If I purchase a subscription are there any other fees I will encounter when downloading from the site?
No, an unlimited membership allows you full access to download any videos and on our site at no extra charge.

Is account sharing allowed?
No, sharing an account is no different than distributing our materials to others. Individual accounts must be purchased by your friends and colleagues.

I bought a subscription, but it says I'm not activated, what do I do?
On rare occasions our merchant processors may not send the information of your transaction to our system, so your account may not be automatically activated. Therefore, if you have made a purchase of our monthly or yearly subscription and you are not able to access your videos or downloads, send a support request.

Can I use the video downloads for presentations?
Yes you may use the video downloads for presentation but they must be kept intact with any advertising by www.pureprints.com or www.pureprintstraining.co.uk or www.richardbarley.co.uk kept in place.

Can I download the videos then burn them onto disc for personal use?
Yes you can make a backup of all your photography training videos and you can import them into Lightroom (lightroom 3 and above) and make a collection and so you can view them as help files.

I would like to attend one of your photography training workshops in person can you arrange a hotel?
Yes that is know problem we have people attend our workshops from all over the country and I can recommend a hotel that is just down the road. The courses can be tailor made to your requirements and so you can spend a few days down here.

If you have any further questions about pureprintstraining.co.uk please fill in the contact form and I will add your question and my answer to the FAQ'S page.

CONTACT US HERE

Richard Barley